FAQ

  • WHAT TIME DOES THE EVENT OPEN/CLOSE?

Show opens:
Friday 5pm
Saturday 11am
Sunday 11am

Exhibitor Room Hours:
Friday 5pm-11pm
Saturday 11am-8pm
Sunday 11am-5pm

Celebrity Autograph Rooms:
Friday 5pm – 10pm
Saturday 11am – 7pm
Sunday 11am-5pm

  • WHERE DOES THIS EVENT TAKE PLACE?

All Spooky Empire events take place at the ORANGE COUNTY CONVENTION CENTER, 9800 International Drive, Orlando, FL 32819
Our host hotel is the HYATT REGENCY ORLANDO, 9801 International Drive, Orlando, FL 32819

  • WILL YOU BE ADDING MORE GUESTS?

Most likely, yes…we are always adding new guests all the way up until the show. We do have to stop at some point though! But…please don’t ask us if we’re adding more guests five seconds after an announcement of five new guests!

  • CAN I BRING MY CAMERA AND TAKE PICTURES?

Yes, you can bring your camera and you can take as many pictures as you want. We only ask that you refrain from harassing the guests, if they don’t want to take a picture please don’t make an issue of it. Also, we always love to get copies of your photos for our archives, so send a copy over to our PO Box!

  • CAN I TAKE PHOTOS WITH THE CELEBS AT THEIR TABLE?

Most of the celebrity guests will take photos with you at their table, some may charge, some may not. However, some of the guests will not take posed photos at their tables. It is not because they don't want to, it is usually because they may have long lines and like to take time signing their autographs and speaking with fans. It takes a lot of time to stop and take posed photos with their fans at the table, hence not leaving enough time for every fan to meet them. In this case, there will be a professional photo op available at scheduled times throughout the weekend. In most cases, you can take a photo of the celebrity as they are signing your autograph.

  • WHAT TIME CAN I MEET MY FAVORITE CELEBRITY, WHAT DAY AND TIME ARE THEY SIGNING?

Unless otherwise noted on our site, all guests are scheduled to be in attendance all three days. Most guests will be signing pretty much during the autograph room hours posted on our site (and above). If there are any guests with a different schedule, we will be sure to post that schedule on our site just before the show.

  • CAN I WEAR A COSTUME?

Yes, not only do we encourage costumes, but we also have a costume contest with cash prizes!! So make it a good one. If your costume is not complete without a weapon, please use common sense. Make sure your weapons are peace bonded, or noticeably fake, and please don’t use them in any way that would harm another person. They will be taken away or you will be asked to leave.

  • CAN I BRING MY CHILD TO THIS EVENT, ARE THERE AGE RESTRICTIONS?

Yes, this event is for all ages. Children 10 and under are admitted for free with an adult. We invite them to be a part of the zombie walk, and we also have a kids section to our costume contest. We love to have future horror fans at our events!

There are only a couple of events that we suggest are not appropriate for children of course, such as the late night parties and late night events. Anyone under the age of 21 will not be admitted to the VIP party for all of you VIP pass holders. Of course film screenings are at the discretion of the parent also. Please be responsible for your children and use common sense.

  • DO I HAVE TO PAY FOR AUTOGRAPHS, OR ARE THEY INCLUDED IN THE PRICE OF MY ADMISSION?

Autographs need to be purchased separately. The celebrity guests charge their own fees for autographs ranging anywhere from $20 to $80. Some guests may also charge for a photo at their table, while other may take a photo for free with the purchase of an autograph.

  • HOW MUCH IS MY FAVORITE CELEBRITY CHARGING FOR AN AUTOGRAPH?

For the most part we do not know what the celebs will be charging. They (or their management) set those fees. We are sometimes not aware of their fees until they arrive at the event. The average autograph runs anywhere from $20 up to $80 for the bigger named guests.

  • ARE THERE ANY EVENTS NOT INCLUDED IN MY ADMISSION?

For the most part all events are included with your admission. The only exceptions are the following:

  1. Getting tattooed. Taking part in the Poker Tournament, this is a charity event and there is a request for a donation for your buy in.

  2. If there is ever a celebrity guest/event that would require us to charge fans for a separate package. We would obviously advertise this in advance if this was ever an issue.

  3. Of course any VIP events are only for VIP passholders. VIP package details are available on our site.

  4. 4. Demo classes that carry a supply fee. We will post this in advance

  • WHERE CAN I BUY TICKETS?

Advance tickets are available on our site all the way up until the day before the show. You can also purchase admission at the door when you arrive. VIP packages are only available online, they are limited and will sell out before the show.

  • MY FAVORITE CELEBRITY GUEST CANCELLED HIS/HER APPEARANCE, CAN I GET A REFUND?

NO. All guests and events are subject to change or cancellation. There are still many other celebrity guests in attendance and the show is still up and running. We will, however, do our best to make sure everyone knows about cancellations before they get to the show. We want you to come and enjoy the entire event, not just one guest.

  • I PURCHASED A PRE-SALE AUTOGRAPH TICKET, BUT DID NOT USE IT, CAN I GET A REFUND?

NO. As long as the celebrity guests makes their scheduled appearance, the pre-sale autograph tickets are non-refundable. If the celebrity guest has a complete appearance cancellation in advance of the show, then we would make arrangements for a refund to those that purchased autograph tickets for said guests. Admission tickets are not refundable though.

  • DO I HAVE TO PURCHASE ADMISSION TO THIS EVENT; CAN'T I JUST WALK IN AND SEE IF I WANT TO STAY FIRST?

You MUST have purchased admission to the event. If you are seen without an admission bracelet or a vendors lanyard you will first be escorted to the ticket booth and given a chance to purchase admission, and if you are caught again you will be asked to leave or even escorted off the premises. This includes all event rooms, the lobby area of the convention and the pool parties! NO…you cannot just step in to find a friend, or to just buy that one item, or to see if your favorite guest is at their table…so don’t even ask!! We keep our admission prices at the lowest possible to allow fans to enjoy the show, if you don’t want to pay then you are not here to support this event!

  • I AM IN A WHEELCHAIR OR HAVE A DISABILITY. WILL I HAVE ANY PROBLEMS GETTING INTO CERTAIN EVENTS OR MEETING THE CELEBRITIES?

Absolutely not, we will gladly help you in any way we can so that you can enjoy every part of this event! If you have any issues at all please look for an event staff person or a volunteer. They are all easily marked by their shirts. Anyone in a wheelchair or with a disability will be escorted into all Q&As and panels before the general public but after the VIPs. Please plan on arriving at least 20-30 minutes before the scheduled event for assistance.

Please contact us if you need assistance with sign language.  We will do our best to provide an interpreter.

  • WILL ALL OF THE CELEBRITIES BE AT THE VIP PARTY?

Though all of our guests are scheduled to make an appearance at the VIP party, we cannot always guarantee a 100% attendance.

  • CAN I TAKE PICTURES OF THE CELEBRITIES AT THE VIP PARTY?

Yes, you can take photos of or with the celebrity guests at their discretion. Please try your best to not harass or overwhelm them. They are happy to take photos with you, as long as you are patient and considerate with them. However, there are NO AUTOGRAPHS at the VIP party!